With clients spanning various industries and sectors, our engagements focus on developing organizational capability to realize strategic goals.

Our Experience 

The following are examples of the scope of our services and the work we have done with public and private sector clients in Canada and the US.

Public Sector

Government Agency – Strategic Planning
Development of a 3 year strategic plan and governance framework

Government Agency – Project Audit and Recovery
Conducted Ministry program and project audits to provide executive recommendations for sustainable improvement. Planned and implemented a governance model for strategic decision making

Government Agency – Organizational Alignment and Change Management
Change management planning and implementation to support a provincial transformation initiative

Healthcare Agency – Performance Management
Development of an online internal Balanced Scorecard, leveraging the Kaplan-Norton BSC framework to develop, translate and cascade strategic objectives and implement accountability across diverse stakeholder groups for a public healthcare organization

Provincial Healthcare Organization – Strategic Sourcing Strategy
Facilitated the implementation of procurement best practices through the education and establishment of an electronic provincial Vendor of Record

Healthcare Agency – Enterprise Project Management
Provided executive education and promoted the adoption of a provincial enterprise project management framework to manage key strategic initiatives across multiple stakeholder organizations

Private Sector 

Top 10 Large Pharma – IT Advisory and Digital Enablement
Conducted an IT Governance Assessment, developed an IT Strategy Map and oversaw the planning and digital enablement for health service providers

Top 10 Large Pharma – CRM Strategy and Capability Roadmap
Planned and implemented a global CRM strategy and Capability Roadmap in support of a new business model and customer engagement strategy

Top 10 Large Pharma – Global CRM Strategy, Business Process Improvement and Performance Management
Provided executive coaching to senior leaders around the globe to support and implement the shift to become a customer-centric organization through global business process improvement and technology enablement

For details on these projects please contact us.