Legal
Privacy Policy
Last updated: November 2, 2026
This Privacy Policy describes how BusinessOne Corporation ("BusinessOne", "we", "us", or "our") collects, uses, discloses, and protects personal information obtained through our website, assessments, forms, consultations, and related services (collectively, the "Services").
BusinessOne is committed to protecting the privacy and security of personal information and handling it responsibly in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and applicable provincial privacy legislation.
By accessing or using our Services, you acknowledge that you have reviewed this Privacy Policy and understand how we collect, use, disclose, and protect personal information. Where required by law, we will seek your consent before collecting or using personal information for specific purposes.
1. Information We Collect
We may collect the following types of personal information when you use our Services:
Contact Information
Information such as:
- Name
- Email address
- Telephone number
- Mailing address
- Organization name
- Job title
Assessment and Inquiry Information
Information you choose to provide through:
- Contact forms
- Assessments
- Surveys
- Consultation requests
- Event registrations
- General inquiries
Payment Information
Where applicable, payment information required to process purchases or services.
BusinessOne does not store complete credit card information on its systems. Payment transactions may be processed by secure third-party payment providers.
Usage Information
Information collected automatically when you visit our website, including:
- IP address
- Browser type
- Device information
- Date and time of access
- Pages visited
- Referring websites
- Website usage patterns
Communication Information
Information contained in communications you send to us, including:
- Emails
- Feedback
- Service inquiries
- Support requests
- Other correspondence
Other Information
Any other information that you voluntarily choose to provide.
2. How We Use Your Information
We may use your personal information for the following purposes:
- To provide and improve our Services
- To respond to your inquiries and provide support
- To deliver assessments, consultations, reports, and requested resources
- To process transactions where applicable
- To schedule meetings and consultations
- To personalize and improve your experience with our website and Services
- To communicate updates, events, insights, and service offerings where permitted by law
- To maintain the security and integrity of our systems and Services
- To detect, prevent, and investigate technical issues, unauthorized activity, or fraudulent conduct
- To comply with legal, regulatory, and contractual obligations
We collect and use personal information only for purposes that a reasonable person would consider appropriate in the circumstances.
3. Information Sharing
We may disclose personal information in the following circumstances:
Service Providers
To trusted third-party service providers who assist us in operating our website, delivering Services, processing payments, managing communications, maintaining technology platforms, or supporting our business operations.
Legal and Regulatory Requirements
Where disclosure is required or permitted by applicable Canadian law, regulation, court order, legal process, or regulatory authority.
Business Transactions
In connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business.
No Sale of Personal Information
BusinessOne does not sell, rent, or trade personal information to third parties for marketing purposes.
4. Cookies and Analytics
Our website uses cookies and similar technologies to support functionality, improve user experience, and understand how visitors interact with our website.
Cookies may be used to:
- Remember user preferences
- Support website functionality
- Improve security and performance
- Measure website traffic and usage patterns
- Analyze visitor interactions
Where required, visitors will be provided with the ability to manage cookie preferences. Additional information regarding our use of cookies can be found in our Cookie Policy.
5. Your Choices and Rights
You may choose not to provide certain personal information; however, doing so may limit your ability to access certain features or Services.
Subject to applicable Canadian privacy laws, you may request:
- Access to personal information we hold about you
- Correction of inaccurate or incomplete information
- Withdrawal of consent, subject to legal or contractual restrictions
- Information regarding how your personal information has been used or disclosed
You may also opt out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications or by contacting us directly.
6. Data Storage and Retention
BusinessOne's primary website infrastructure and business systems are hosted in North America.
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, provide our Services, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements.
When personal information is no longer required, it will be securely deleted, destroyed, or anonymized.
7. Data Security
We employ reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, loss, theft, or destruction.
While we take reasonable measures to protect personal information, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.
8. Intended Audience
BusinessOne's website and Services are intended for business, government, and professional audiences.
Our website, assessments, and resources are designed to support organizational planning, leadership decision-making, governance, transformation, technology modernization, and related professional activities.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our Services, privacy practices, legal obligations, or business operations.
The updated Privacy Policy will be posted on this page and will become effective upon posting. We encourage users to review this Privacy Policy periodically.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:
Privacy Inquiries
BusinessOne Corporation
Attention: Privacy Officer